Why Join Us

This role is more than just numbers. The medical billing position is more than just a job. — it’s about supporting a mission-driven counselling practice serving underserved African American communities. Your work ensures that clients can access care without disruption and that clinicians are supported through accurate billing and timely payments. If you’re detail-oriented, dependable, and motivated by work that uplifts communities, this is the role for you.

Billing & Accounts Receivable Assistant

Location: Remote

Employment Type: Full-time

Compensation: $1,200 – $1,300/month base + performance bonuses (total potential $1,150 – $1,450/month)

Job Scope

Answer and route phone messages related to billing and payments

Process insurance bill payments and post them accurately in the system

Record and reconcile daily client account transactions

Follow up on unpaid balances and maintain tracking logs

Assist with monthly account reconciliations and payment reports

Required Experience

Hands-on experience in billing, insurance payments, or account reconciliation

Familiarity with posting payments in electronic systems or EHR platforms

Ability to manage call notes, messages, and client payment records accurately

Comfort using Excel or simple spreadsheets for tracking payments

Strong attention to detail with the ability to resolve basic discrepancies

Expectations

Maintain accurate call and payment logs

Post payments within 48 hours of receipt

Follow up on overdue accounts weekly

Reconcile accounts with minimal error rate

Respond to billing inquiries within two business days

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